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Description: |
x, 258 pages : illustrations ; 23 cm |
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Contents Note: |
Contents: The birth of discipline without punishment -- Recognizing good performance -- Solving people problems -- Preparing for a performance improvement discussion -- Conducting a performance improvement discussion -- The mechanics of discipline without punishment -- Decision making leave -- Discharge -- Solving attendance and attitude problems -- The administration of the discipline system -- Creating a discipline without punishment system. |
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Summary, Etc. Note: |
Summary: Dick Grote shares his proven strategies for helping employees take personal responsibility for their behaviors and for helping managers turn problem employees into productive players. |
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Elect. Loc./Access: |
Table of contents http://catdir.loc.gov/catdir/toc/ecip0519/2005025960.html |